IMPORTANT: This guide is intended to provide you with important details regarding our Tire Protection Plan (TPP). This guide is not intended to be comprehensive or definitive. For complete, official and up-to-date terms and conditions, always refer to the TPP Agreement provided at the time of purchase.
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As of February 1, 2025 we've transitioned to our own in-house Tire Protection Plan (TPP). If you purachesed a TPP administered by Activate prior to February 1, 2025, we've got you covered. Simply follow the instructions below for assistance.
If you're locked out, need roadside assistance or a tow truck, we've got you covered. You're not obligated to use any particular roadside assistance company. Choose the company that works best for you. We'll reimburse you in accordance with your TPP Agreement.
If you need a tire repair or replacement within 15 miles of our location, call us (Mon - Fri 9 AM - 6 PM CT). Outside of this area or business hours, choose your own facility. We'll reimburse you in accordance with your TPP Agreement.
512-918-2345Whether you’re in the Austin area or across the country, filing a claim is easy – click the Claim Form link below to get started.
You'll need your TPP Agreement and any invoices for reimbursement. Also, you should keep the damaged tire until your claim is settled.
Why purchase our Tire Protection Plan? Off-road tires and luxury-performance tires cost hundreds of dollars each. One road hazard could leave you stuck paying hundreds or even thousands of dollars for replacement tires.
Whether you're driving locally or cross-county, our plan offers the peace of mind you need. Coverage includes roadside assistance, towing, tire repair and tire replacement. Coverage can only be purchased at the time of order completion, it can't be purchased afterwards.
Original Tread Depth should be obtained from the tire manufacturer's specifications. This number is reported as "X" / 32nds of an inch.
Current Tread Depth is determined by measuring the lowest portion of tread depth of the tire. This number is reported as "X" / 32nds of an inch.
Note that Usable Tread Depth is any amount above 2/32". Thus, 2/32" should be subtracted from the Original Tread Depth and Current Tread Depth before completing any calcuations for pro-rated tire cost.
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